Registered name: MAYFLOWER HEALTH AND BEAUTY CLINIC LIMITED
We are the controller of your personal data.
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Post: The Mayflower Health & Beauty Clinic, 35 Mayflower Way, BEACONSFIELD, Buckinghamshire, HP9
1UG.
Telephone: 01494 675612
Email: info@mayflowerbeautyclinic.com
What information we collect, use, and why
Mayflower Health and Beauty Clinic customer privacy notice. We collect or use the following
information to provide services and goods, including delivery:
Names and contact details
Addresses
Purchase or account history
Payment details (including card or bank information for transfers and direct debits)
Health information (including dietary requirements, allergies and health conditions)
Health and safety information
Account information
Information relating to loyalty programmes
Website user information (including user journeys and cookie tracking)
Identification documents
Information relating to compliments or complaints
We also collect or use the following special category information to provide services and goods,
including delivery. This information is subject to additional protection due to its sensitive
nature:
Health information
We collect or use the following information for the operation of customer accounts and
guarantees:
Names and contact details
Addresses
Payment details (including card or bank information for transfers and direct debits)
Purchase history
Marketing preferences
We collect or use the following information to prevent, detect, investigate or prosecute crimes:
Names and contact information
Customer or client accounts and records
Video and CCTV recordings of public areas (including indoor and outdoor spaces)
Purchase history
Information relating to health and safety
We collect or use the following information for service updates or marketing purposes:
Names and contact details
Addresses
Marketing preferences
We collect or use the following information to comply with legal requirements:
Name
Contact information
Any other personal information required to comply with legal obligations
Health and safety information
We collect or use the following information for recruitment purposes:
Contact details (eg name, address, telephone number or personal email address)
Date of birth
National Insurance number
Copies of passports or other photo ID
Employment history (eg job application, employment references or secondary employment)
Education history (eg qualifications)
Right to work information
We collect or use the following personal information for dealing with queries, complaints or
claims:
Names and contact details
Address
Account information
Purchase or service history
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your
personal information. There is a list of possible lawful bases in the UK GDPR. You can find out
more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief
below. You can find out more about your data protection rights and the exemptions which may
apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information.
You can request other information such as details about where we get personal information
from and who we share personal information with. There are some exemptions which means you
may not receive all the information you ask for. Read more about the right of access.
Your right to rectification - You have the right to ask us to correct or delete personal
information you think is inaccurate or incomplete. Read more about the right to
rectification.
Your right to erasure - You have the right to ask us to delete your personal information.
Read more about the right to erasure.
Your right to restriction of processing - You have the right to ask us to limit how we can
use your personal information. Read more about the right to restriction of processing.
Your right to object to processing - You have the right to object to the processing of your
personal data. Read more about the right to object to processing
Your right to data portability - You have the right to ask that we transfer the personal
information you gave us to another organisation, or to you. Read more about the right to
data portability.
If you make a request, we must respond to you without undue delay and in any event within one
month. To make a data protection rights request, please contact us using the contact details at
the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of
your data protection rights may apply, except the right to object. To be clear, you do have
the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for the operation of customer
accounts and guarantees are:
Consent - we have permission from you after we gave you all the relevant information. All of
your data protection rights may apply, except the right to object. To be clear, you do have
the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a
contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information to prevent, detect, investigate or
prosecute crimes are
Consent - we have permission from you after we gave you all the relevant information. All of
your data protection rights may apply, except the right to object. To be clear, you do have
the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for service updates or marketing
purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of
your data protection rights may apply, except the right to object. To be clear, you do have
the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for legal requirements are:
Legal obligation – we have to collect or use your information so we can comply with the law.
All of your data protection rights may apply, except the right to erasure, the right to
object and the right to data portability.
Our lawful bases for collecting or using personal information for recruitment purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of
your data protection rights may apply, except the right to object. To be clear, you do have
the right to withdraw your consent at any time.
Legal obligation – we have to collect or use your information so we can comply with the law.
All of your data protection rights may apply, except the right to erasure, the right to
object and the right to data portability.
Our lawful bases for collecting or using personal information for dealing with queries,
complaints or claims are:
Contract – we have to collect or use the information so we can enter into or carry out a
contract with you. All of your data protection rights may apply except the right to object
Where we get personal information from
Directly from you
CCTV footage or other recordings
Previous employers
How long we keep information
We retain personal information only for as long as is necessary to manage our relationship
with you and to meet legal and regulatory obligations.
While you are a customer — we retain your information for the duration of that
relationship.
After the relationship ends — we normally retain records for up to 3
years from the date of your last appointment.
We may retain information for longer where required by law, regulation, or technical constraints, or where it is needed for legitimate research or statistical purposes. In such cases we will continue to protect your privacy and use the information only for those specified purposes.
For more information on how long we store your personal information or the criteria we use to
determine this please contact us using the details provided above.
Who we share information with Data processors Phorest This data processor does the following
activities for us: Provides cloud based salon booking system Others we share personal
information with • Organisations we’re legally obliged to share personal information with
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us
using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can
also complain to the ICO. The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF